Accessibility Statement

Our commitment

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. This means we work to ensure the site is:

• Perceivable — content can be presented in ways people can sense
• Operable — navigable by keyboard as well as mouse
• Understandable — written in plain language
• Robust — compatible with assistive technologies such as screen readers

What we have done

• Semantic HTML structure with proper headings and landmarks
• Sufficient colour contrast for body text
• Descriptive link text and alt text on meaningful images
• Responsive layouts that work on phones, tablets and desktops
• Keyboard-accessible navigation

Known limitations

• The embedded Google Map on the Contact page is provided by Google and may not be fully accessible to all assistive technologies. Our address is also provided in plain text on the same page.
• The reviews widget on the About page is provided by homecare.co.uk and its accessibility is outside our control. The same review information is available directly on homecare.co.uk.
• The CQC report and ICO Data Protection Certificate PDFs linked from the About page may not be fully tagged for screen readers. We are happy to provide the contents in an alternative format (large print, plain-text email, read aloud over the phone) — please contact us using the details below.

Alternative formats

If you need information from this website in a different format — large print, audio, easy-read or another language — please contact us and we will do our best to help.

Reporting an accessibility problem

If you find something on this site that is difficult to use, or you need information in an alternative format, please contact us:

• Email: contact@abcliveincare.co.uk
• Phone: 01252 448671

We will respond within 5 working days.